IslandSurf wants you to be comfortable shopping online! So much so that we GUARANTEE OUR PRICES! If you find the same item online within 10 days of your purchase - we'll refund you 110% of the price difference. Just one more reason IslandSurf.com is your preferred online shopping destination!
How it works:
- Purchase something online from IslandSurf.com.
- If you find the same item online with a lower price within the next 10 days, email us at firstname.lastname@example.org or give us a call at 1-800-727-2065. Make sure to include your correct:
After receiving your information, we will verify the product is identical (same product, style, size and color) and calculate the discount. We will credit your account and send you an email with the exact amount of the applied credit.
- Name, email address and IslandSur.com order #
- Vendor name, product name, style #, size, and color.
- The URL link to the item, or site address with detailed instructions on how to navigate to the item in question.
- The item must be new and the exact style, color and size as the item purchased from IslandSurf.com.
- Item must be on an official retail website, not an auction, club, blog or member site.
- The price must be a single item list price.
- We do not honor prices after coupons, rebates, discounts or bulk markdowns.
- Shipping charges and taxes (if any) applied to that product from the competing site will be included when calculating the price difference.
- Offer is valid for 10 days after you make your purchase.
- IslandSurf will not honor typo or list pricing errors or items shown on a competitor's website that do not actually have that item available for immediate sale.
- We reserve the right to contact the listing site to confirm the list price is correct.
- This policy is subject to change without notice. Check back often.
Sale Price Policy/Product Availability:
If you have purchased an item and it goes on sale after you have placed your purchase you may be able to get a refund for the price difference under certain circumstances. If the item goes on sale within 5 days of placing your order, please contact us and we will refund the price difference. If the item goes on sale more than 5 days after you placed your order you will not be eligible to receive a credit for the price difference. At IslandSurf.com, we always try to save you money by having sales and specials. In many cases, we have a limited inventory of items that we put on sale. Therefore, please be aware that there is a slight chance that the sale item that you purchase may be out of stock and sold out by the time your order is processed and shipped. While this does not happen often because we try to keep our inventory accurate, it is possible. In the case of an item selling out and becoming unavailable to ship, we will notify you by e-mail as soon as possible so that you can elect to receive a refund or another item in its place.